Multifamily communities
WiFi your residents never have to think about
We design, install and run the network for your apartment or condo community, then back it with a 24/7 support team residents can actually reach. One accountable partner for infrastructure, software and support, including the last 100 feet into every unit.
Trusted by multifamily owners and operators
Why Elauwit
We own the network
Bulk fiber to the building, WiFi access points in every unit, and in-unit gateways we install and maintain. No mixed-vendor finger-pointing when something breaks.
One network, every device
Residents connect once on move-in day. Phones, laptops, consoles and smart TVs stay on a private, encrypted SSID that roams with them through the unit.
24/7/365 live support
A real, nationwide support team answers resident calls in less than 30 seconds, day or night. Fewer tickets land on your leasing office and maintenance staff.
Private by default
Every resident gets an isolated, per-unit encrypted network. Neighbors can't see each other's devices, printers or traffic.
1 Gbps to every unit
Built for households that stream, work from home and game at the same time. Speeds you don't have to apologize for at renewal.
Built around your community
We map every closet, riser and access point placement before we install. The build is on us, end to end, with minimal disruption to residents.
For owners and operators
A network amenity that shows up in your NOI.
- Bulk or resident-billed models, with a Network-as-a-Service (NaaS) option that keeps connectivity off your capital budget
- A real-time network dashboard so your team can see uptime and usage without opening a ticket
- Support calls go to Elauwit, not your leasing office or maintenance staff
- One contract and one accountable partner for design, install and ongoing support
FROM SIGNED PROPOSAL TO MOVE-IN READY
A build we run, start to finish.
Every community is different. Here's the shape of a typical rollout.
Site survey
Network design
Install
Go live and support
Frequently Asked Questions
Our site survey covers this first. In many communities we can use existing risers and pathways. Where we can't, we scope the work and build it into the install timeline and quote.
That depends on the bulk agreement your community chooses. We'll walk through bulk, resident-billed and hybrid models so you can pick what fits your community.
It varies by building size, unit count and existing infrastructure. Your site survey gives you a firm timeline before you sign anything.
Elauwit, directly. Our 24/7/365 nationwide support team answers resident calls in less than 30 seconds, so issues don't land on your leasing or maintenance staff.
